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Case Studies

Writer's pictureJamie Robinson

Navigating the Complex Landscape of Strategy Execution: Advice for PMO Leaders

In the world of business transformation, one can draw a straight line from strategy creation to strategy execution. Nevertheless, this line often becomes blurred by myriad challenges, turning that straightforward journey into an intricate maze. Strategy execution is not merely the unfolding of a planned course of action, it encompasses all activities undertaken after crafting a strategy that leads to the fulfillment of its intent and the realization of value. A poorly articulated strategic narrative, a portfolio attempting to solve an excess of problems, or a lack of strategic alignment in capability building, can all contribute to poor strategy execution.


Why does this matter, particularly for companies in the throes of transforming their business model to become more agile, anticipatory, and responsive? Poor strategy execution leads to sub-optimal operational capabilities. It hampers your ability to swiftly respond to market dynamics, manage business operations optimally, or offer competitive customer service – all of which are essential to survive and thrive in today’s fast-paced business environment.


Risk management is integral to effective strategy execution. One must consider the risks of inaction, as well as the risks of change in the design and prioritization of a project portfolio. These risk factors should guide decisions about which projects align best with strategic objectives and which have the potential to deliver the greatest value. Furthermore, learning should be a continuous process during execution. Lessons learned must be captured and acted upon, adjusting the course as needed to progress steadily towards your strategic goals.


Consider the role strategy execution plays in building resilient organizations. For example, a company might prioritize investment in advanced technology, recognizing the risk of becoming obsolete. This not only helps safeguard the company from disruptions but also fuels innovation, creating a resilient organization that can thrive in the face of adversity. Moreover, by integrating lessons learned from past disruptions, companies can anticipate future challenges and navigate them more effectively.


Picture a retail organization, let’s call it “Acme”, faced with a poorly communicated strategic narrative and an overwhelming portfolio of initiatives. Recognizing these challenges, Acme revamped how it approaches strategy execution. They clarified their strategic narrative, focusing on customer-centricity, and restructured their portfolio to align with this focus. This led to prioritizing initiatives like adopting an omni-channel strategy and embedding data-driven decision-making across operations. As a result, Acme managed to avoid disruption and improve customer satisfaction, sales, and operational efficiency.


In conclusion, the path from strategy creation to execution can be rife with challenges. But, with a clear narrative, a streamlined portfolio, strategic alignment in capability building, and an integrated approach to risk management, companies can effectively navigate this path. Successful strategy execution is more than just a means to an end; it’s the bridge between ambition and accomplishment, between vision and value. It’s up to us to build this bridge, strong and steady.


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